CollectYourBills.com ("CYB") is service of National Bureau Collection Corp. (NBCC)
with corporate headquarters located in the financial center of Tarrytown, New York,
just north of New York City. CollectYourBills.com was founded by the executive officers
of National Bureau Collection Corp, one of the USA's top debt collection
companies - recognized leaders in the collection industry with over 40 years of
combined collection industry experience. Drawing upon this expertise, and perceiving
the need for a comprehensive online debt collection service to reflect the rapidly evolving
business environment, they founded CYB to collect delinquent accounts for businesses
of virtually every type and size.
The result is CYB: a full-service agency with a national presence, structured to
handle accounts from simple collection all the way through judgment and judgment
execution. CYB maintains a leading edge by integrating the latest technology with
time-proven collection methods to yield consistently higher-than-average results
for our clients. Our management's commitment to the ongoing use of state-of-the-art
technology is designed to always offer our clients superior service at a lower cost
- to create a true online bill collection partner our clients can rely on as an
essential cash flow management tool.
CYB has a number of special capabilities that separate us from the rest of the agencies
in the collections industry. Virtually all agencies' unspoken philosophy is "to
just collect money." By contrast, our corporate philosophy works toward a more holistic
goal, "to collect money through credibility and consistency." In order to maintain
credibility, we maintain consistent contact with each debtor, via email, letter
and telephone, on a timely basis, in order to impress the debtor that we will not
let the debt just "go away."
We endeavor to accurately classify each debtor in order to increase the probability
of a successful collection, and to be sensitive when this is called for. Our experience
has shown that there are two principal classes of debtors, each requiring approach
in a different manner:
The "hardship" debtor
May be someone in a seasonal business or perhaps someone who is going through a
personal crisis, such as a divorce, sudden unemployment or a death in the family.
We will handle these accounts with a greater degree of understanding and sensitivity.
The "professional" debtor
Recognized in our system as a repeat offender. While this type of account is handled
with less flexibility, CYB's goal is not to recklessly damage the debtor's credit
profile but rather to collect the debt. CYB does not want you to lose your customers
- we want to help get them back on track.
Fair Debt Collection Practice Act Compliance
CYB's collectors are highly skilled and thoroughly trained to work well within the
guidelines of the Fair Debt Collection Practice Act. They have heard every excuse
in the world for why a debt cannot be paid, yet they are always polite but firm
in their objective of reaching amicable agreements on behalf of our clients. CYB
strongly supports and abides by all State and Federal laws and is an equal opportunity